a brand experience idea: users are people, too.

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i'm currently a user experience architect at VML.

if you'd like to contact me, please gmail me at tyler [dot] hilker.

Isn’t it a bit ironic that a group of communicators can’t summon a definition for their practice? I won’t pretend that finding this definition is easy. We’ll never achieve absolute clarity in a definition, but it doesn’t mean we shouldn’t strive to define the practice. This lack of definition creates so many of the issues faced by designers both internally and externally. I’ve a hunch that it’s not as easy as “problem-solving,” because “problem” is as sticky of a word as “design.” […] So much tension happens in client work because many clients believe the value of the designer is the things that they make, the noun. The designer, meanwhile, believes that the core of their value comes from the process, the strategy. The verb; hence the rise of “design thinking.” This fundamental disagreement of the placement of value of a designer’s services creates a lot of misunderstandings.

Frank Chimero: Designer’s Poison

I often - even in daydreams - think back on this post, quoting Quora’s Rebekah Cox: “Design is a set of decisions about a product. It’s not an interface or an aesthetic, it’s not a brand or a color. Design is the actual decisions.” It’s not a final definition, but it’s extremely helpful for me in that it consists of both the process and the product. If I allow my colleagues to think UX’s only contribution is a wireframe, I am the only one to blame for any dissatisfaction with the depth of my involvement.

Saturday, April 16th 2011   |   Comments
tags: ux design process definition

“And this is how we’ve defined design:  Design is a set of decisions about a product. It’s not an interface or  an aesthetic, it’s not a brand or a color. Design is the actual  decisions.”
(via Design @ Quora (Web2.0 Expo Presentat… by Rebekah Cox - Quora)
i love this. 100%

And this is how we’ve defined design: Design is a set of decisions about a product. It’s not an interface or an aesthetic, it’s not a brand or a color. Design is the actual decisions.”

(via Design @ Quora (Web2.0 Expo Presentat… by Rebekah Cox - Quora)

i love this. 100%

Wednesday, April 6th 2011   |   Comments
tags: design decisions

Critical thinking for UX designers

userflow:

It’s 2017. User experience is dead! What happened? Follow this nifty presentation about “Critical thinking for UX designers”. 

A slide: what about product vs experience focused design? 

Product vs experience focused design

Remember these? 

Thursday, March 31st 2011   |   Comments
tags: experience design concept focus

crankyangela:

Hassenzahl’s Model Of UX
Several models of UX have been suggested, some of which are based on Hassenzahl’s model.  This model assumes that each user assigns some attributes to a product  or service when using it. As we will see, these attributes are different  for each individual user. UX is the consequences of these attributes  plus the situation in which the product is used.
The attributes can all be grouped into four main categories: manipulation, identification, stimulation and evocation. These categories can, on a higher level, be grouped into pragmatic and hedonic attributes. Whereas the pragmatic attributes relate to the practical  usage and functions of the product, the hedonic attributes relate to the  user’s psychological well-being. Understanding the divide can help us  to understand how to design products with respect to UX, and the split  also clarifies why UX itself cannot be designed.
Extract from Smashing Magazine, read full article “Why User Experience Cannot Be Designed”

crankyangela:

Hassenzahl’s Model Of UX

Several models of UX have been suggested, some of which are based on Hassenzahl’s model. This model assumes that each user assigns some attributes to a product or service when using it. As we will see, these attributes are different for each individual user. UX is the consequences of these attributes plus the situation in which the product is used.

The attributes can all be grouped into four main categories: manipulation, identification, stimulation and evocation. These categories can, on a higher level, be grouped into pragmatic and hedonic attributes. Whereas the pragmatic attributes relate to the practical usage and functions of the product, the hedonic attributes relate to the user’s psychological well-being. Understanding the divide can help us to understand how to design products with respect to UX, and the split also clarifies why UX itself cannot be designed.

Extract from Smashing Magazine, read full article “Why User Experience Cannot Be Designed

Wednesday, March 23rd 2011   |   Comments
tags: ux design context model hassenzahl

oooandco:

“Many designers label themselves “UX designers.” This implies great  confidence in the capabilities of the designer; it suggests that the  user experience can be designed. But as explained, we cannot do this. Instead, we can design for UX. We can design the product or service, and we can have a certain kind of  user experience in mind when we design it. However, there is no  guarantee that our product will be appreciated the way we want it to be. We can shape neither our users’ expectations  nor the situation in which they use what we have designed.” - Helge Fredheim: Why User Experience Cannot Be Designed

oooandco:

“Many designers label themselves “UX designers.” This implies great confidence in the capabilities of the designer; it suggests that the user experience can be designed. But as explained, we cannot do this. Instead, we can design for UX. We can design the product or service, and we can have a certain kind of user experience in mind when we design it. However, there is no guarantee that our product will be appreciated the way we want it to be. We can shape neither our users’ expectations nor the situation in which they use what we have designed.” - Helge Fredheim: Why User Experience Cannot Be Designed

(via oooandco-deactivated20110817)

Thursday, March 17th 2011   |   Comments
tags: ux design experience designer hubris

marsbot:

I love patterntap.com and ui-patterns.com for looking at UI and design inspiration for websites. However the majority of my work revolves around mobile now and I haven’t found anything quite like these sites for iphone and Android apps. There are countless blog entries about best practices, but no full libraries. The best thing to do is just look at the actual apps, hold them in your hand and see how the interaction works. I take a ton of screen shots of apps every day, but there isn’t an easy way to access those screen shots in my photo album and from various computers later on. “Where was that really good screen shot of the new user EDU in that one app?” Suddenly I’m scrolling through hundreds of photos.  
To solve this problem I’ve created a mobile pattern library of all my screenshots (well most of them). This is only halfway complete and mainly just for myself, but I thought I would share for any UI designers stuck on a particularly tricky problem and looking for inspiration.
Take a look: mobile-patterns.com

marsbot:

I love patterntap.com and ui-patterns.com for looking at UI and design inspiration for websites. However the majority of my work revolves around mobile now and I haven’t found anything quite like these sites for iphone and Android apps. There are countless blog entries about best practices, but no full libraries. The best thing to do is just look at the actual apps, hold them in your hand and see how the interaction works. I take a ton of screen shots of apps every day, but there isn’t an easy way to access those screen shots in my photo album and from various computers later on. “Where was that really good screen shot of the new user EDU in that one app?” Suddenly I’m scrolling through hundreds of photos.  

To solve this problem I’ve created a mobile pattern library of all my screenshots (well most of them). This is only halfway complete and mainly just for myself, but I thought I would share for any UI designers stuck on a particularly tricky problem and looking for inspiration.

Take a look: 
mobile-patterns.com

Tuesday, February 22nd 2011   |   Comments
tags: patterns library ux design awesome

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